Privacy Policy / Terms of Business

The term “Inspector” is used hereafter to define the Inventorybase software user who is responsible for completing this property report. It is the duty and ultimate responsibility of the Inspector and the Tenant to agree upon the accuracy of this report.

This report has been prepared by an Inspector who is not an expert in buildings, furnishings, decorations, woods, antiques, or a qualified surveyor.

This report relates solely to the furniture and all landlord-owned equipment and contents in the property. It is not a guarantee or assessment of the adequacy or safety of any such items, but merely a record that they exist in the property on the date of the inspection and a note of their superficial condition.

The Inspector will not take readings unless the meters are clearly visible within the property or attached to an exterior wall at a low and accessible level.

Windows throughout the property have not been tested for functionality or operation. Descriptions are based purely on the superficial appearance of the windows, frames, and locks. The Inspector accepts no liability arising from any failure of the windows or parts thereof to function properly.

Inspectors do not check gas or electrical appliances and give no guarantee regarding the safety or reliability of such items. Inspectors are not required to test smoke or carbon monoxide alarms. Testing the visible “test function” may occur; however, this is not a guarantee of the adequacy or full safety of these alarms. It is only a record that the battery was present (if tested) at the time of the inspection.

The Inspector cannot undertake to move heavy furniture or access areas such as lofts, cellars, locked rooms, or high cupboards, nor unpack stored items. Inspectors reserve the right not to handle items deemed fragile, valuable, hazardous, or unhygienic, and may generalise or summarise such items where a detailed inspection is unsuitable.

 

Furniture and Furnishings (Fire) Safety Regulations 1988–1993

Compliance with fire and safety regulations regarding furnishings, gas, electrical, and similar services remains the responsibility of the instructing principal.

Where the report states “Fire Label Present”, this does not mean that the item complies with the Furniture and Furnishings (Fire) (Safety) (Amendments) 1993). It is merely a record that the item displayed a label similar to those described in the Department of Trade and Industry’s guidance (January 1997 or later). It is not a confirmation of compliance.

 

Safety Certificate and Legislation Compliance

The safety certificate and legislative compliance checklists contained in this report are not a guarantee of adequacy or safety. They merely confirm that such steps have been provided by HappyPM to highlight potential issues at the property on the date of the report. HappyPM accepts no responsibility for the content of these steps. It is the responsibility of the Inspector and the Tenant to review and agree on their accuracy.

 

Health & Safety / Insurance Risk-Avoidance Steps

These steps are provided only as a general guide and do not constitute a guarantee of safety or adequacy. HappyPM accepts no responsibility for the content of these steps. Responsibility for agreeing on accuracy lies with the Inspector and the Tenant.

 

Check-Out Process Guidance

At the beginning of the tenancy, it is important that the Tenant notes any discrepancies in the report (e.g., marks on walls, stains on carpets). If no such notes are added electronically at the start of the tenancy, the report will be deemed accepted as accurate.

The condition recorded at check-in will be compared with the condition at check-out. Any changes will be recorded by an Inspector (Inventoryline user).

A Check-Out Report will determine alterations to the property. Tenants must obtain written consent from the managing agent/landlord if they wish to remove or store any items during the tenancy.

The Inspector cannot move heavy furniture, access locked or inaccessible areas, or handle fragile, valuable, or hazardous items.

 

Before the Check-Out Report

All items must be returned to their original positions. Missing items may incur replacement charges. Landlords/managing agents may charge for the removal of unapproved items left behind.

At the time of the check-out:

• The property must be fully cleaned.

• All personal items must be removed.

• No further cleaning is allowed once the inspection begins.

• Tenants must provide timely access or inform the appointed Inspector of departure details.

Additional fees may apply if the Inspector cannot complete the inspection due to delays or lack of access.

The Check-Out report is advisory, not a final statement of liability. The managing agent/landlord and tenant must agree on any deposit deductions.

 

 

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Guidance Notes to Tenants

 

Cleaning

Soiling is not considered “fair wear and tear.” Tenants are typically required to return the property cleaned to the same standard as recorded at check-in.

 

Soft Furnishings

Stains, burns, tears, discolouration not due to natural fading or time may incur charges.

 

Flooring

• Carpets should be vacuumed or professionally cleaned depending on condition and tenancy terms.

• Hard floors should be swept and mopped per landlord instructions.

• Damage such as burns or stains may result in charges.

 

Decoration

Tenants must obtain written permission before attaching fixtures to walls. Additional marks or holes noted at check-out may incur charges.

 

Beds & Linen

Mattresses and bedding will be inspected where practical. Items should not be made up at the time of check-out. Linen left should be clean and folded.

 

Kitchen Surfaces

Surfaces are inspected for knife cuts, burn marks, and scratches. Using chopping boards and heat pads prevents damage.

 

Crockery & Utensils

Checked for soiling, chips, breakage. Damage beyond fair wear and tear may incur replacement costs.

 

 

Keys

All keys listed must be returned. Missing keys may result in charges for replacement or lock changes.

 

Gardens & Exterior Areas

Unless stated otherwise in writing, tenants must maintain gardens and exterior spaces. Failure to meet expected standards may result in charges.